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Starbucks fans furious over new ‘inconvenient’ tipping system

Starbucks fans furious over new 'inconvenient' tipping system
Written by boustamohamed31

Starbucks recently launched a new tipping system that allows customers paying by card to leave a tip for the barista. The new system has been frowned upon, with baristas saying it’s awkward to ask customers if they choose to leave a tip.

The new tipping feature, which is being rolled out across North America, gives customers who have paid by card the option to leave $1, $2, “other amount” or “no tip” after inserting their card to pay for their drink or baked good ..

A Starbucks store

The logo of the Starbucks coffee chain. Cafe customers and staff are frustrated with the chain after it rolled out its new tipping system in September 2022. (Davide Bonaldo/SOPA Images/LightRocket via Getty Images/Getty Images)

Not everyone is happy with the new tipping system, including employees who took to TikTok to express how uncomfortable it makes them feel.

TikTok user @greenfanclub posted a now-removed video on Nov. 21 showing how it works in the Starbucks window and hides the card machine with an open display.

“When the new tipping system came out,” the video reads. She captioned the video “social anxiety #baristaproblems.”

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With more than 6.7 million views, the viral video prompted discussion on tipping food industry workers.

In another viral social media post, a Reddit user and a Starbucks barista shared why the new tipping system is “inconvenient” for employees and customers.

“I hate the new credit card tips…driving is the worst. It’s awkward to reach out and wait for them to understand what’s on the screen…” Reddit user, Swimming_Ad_2163 wrote. “I understand it might be more convenient for people who don’t carry cash, but it’s just inconvenient…”

Starbucks

Starbucks unveils its new holiday cups and drinks hitting stores in November. 3, 2022 (Starbucks/Fox News)

Many argued that Starbucks should simply pay its employees more instead of relying on customers for tips.

“Did Starbucks really add a tipping service?!?! They just need to pay their employees more through their ridiculously expensive products,” wrote one user.

“I fully support this tipping system as long as it’s a small business. Definitely going to say no to not tipping Starbucks,” added another.

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“Here’s a tip – you charge $6 for caffeine and sugar. Your employer has your tip,” wrote another.

Some disagreed, saying they would be happy leave a tip to the barista.

“FINALLY! I’m so happy you guys are taking them now – I always feel so bad when I don’t have money,” wrote one user.

“Also let me give you a tip! I’ll tip 100% because I don’t know how to make fancy coffee,” said one person.

Starbucks

A Starbucks barista dispenses coffee through a car window. (Starbucks/Fox News)

A Starbucks spokesperson said the popular coffee shop is “rolling out” card tipping in the US

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“Starbucks is introducing the ability for customers to tip on credit card transactions at the cash register in the cafe and in the car. This opportunity began in select US stores in September 2022 and will continue to roll out to all eligible stores through the end of the year.” Starbucks said in a statement. “Our goal is to allow our customers to recognize baristas no matter what payment method they use, and we’re excited to bring this new enhancement to stores.”

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